Privacy Policy

1. Introduction

Herf-Scout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information you provide: When you create an account, we collect your name and email address. When claiming a lounge, we collect business contact information. When you submit reviews or photos, we collect that content along with metadata.

Automatically collected information: We collect standard log information, including IP addresses, browser type, device information, and pages visited. We use cookies and similar technologies to enhance your experience.

3. How We Use Your Information

We use the information we collect to: provide and maintain our Service; process lounge ownership claims; display reviews and photos; send notifications you've opted into; improve our Service; respond to inquiries and support requests; detect and prevent fraud or abuse.

4. Information Sharing

We do not sell your personal information. We may share information with: service providers who assist in operating our platform; law enforcement when required by law; other users (only content you choose to make public, such as reviews and photos). Your email address is never publicly displayed.

5. Public Information

Reviews, photos, and usernames you submit are publicly visible. Think carefully before sharing information in reviews or photos. Lounge owners' business contact information may be displayed on their listings if they choose to enable it.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may: access and update your account information; delete your account (note: public reviews may remain with identifying information removed); opt out of marketing communications; request a copy of your data. Contact us at privacy@herfscout.com to exercise these rights.

8. Cookies

We use cookies to remember your preferences, keep you logged in, and understand how you use our Service. You can control cookies through your browser settings, but disabling them may affect functionality.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is intended for adults 21 years and older. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@herfscout.com.